Shipping
Please note all shipping methods come with a tracking number which will be emailed to the email address provided by you.
Same-day shipping deadline:
Orders placed Monday – Friday before 2 PM CST ship the same day. Our goal is always to get your order out to you as fast as possible, so if you have a change to your order after it has been placed please contact us as soon as possible. We are constantly processing orders to get them out to you right away, so please contact us quickly!
The following method applies to the Continental United States only:
Standard shipping (2 – 5 business days)
- Orders with an item subtotal less than $50.00 are charged a flat rate of $5.00. These packages will be shipped via UPS Ground, USPS First Class Mail, or USPS Priority Mail. The method will be determined by My Supplement Store. If you would like to request one method over the other for standard shipping please tell us in the “Comments” section of your order, and we will gladly try to accommodate your request.
- Orders with an item subtotal greater than $50.00 are shipped free. These packages will be shipped via UPS Ground, USPS First Class Mail, or USPS Priority Mail to the 48 contiguous states. The method will be determined by My Supplement Store. If you would like to request one method over the other for standard shipping please tell us in the “Comments” section of your order, and we will gladly try to accommodate your request. Although we call this standard shipping these packages reach over 90% of the country within 4 business days!
The following expedited shipping methods are available for additional charges. (Please note we only charge the published rate for these services, no mark up).
- UPS 3 Day Select
- UPS 2nd Day Air
- UPS Next Day Air
APO/FPO Shipments
First and foremost thank you for serving our country, we greatly appreciate it as you make everything we do possible by defending our freedom. Please keep your eyes peeled for special military discounts and promos.
These orders are shipped via USPS Priority Mail. Orders typically arrive to these addresses within 4-10 business days. Please list all of your address info as shown below:
John Doe
Address Line1
Address Line 2 (additional info if needed)
APO, AE 09351
USA
Important: Please be sure to enter your proper billing address. This is the address where your credit card bills go. It is independent of your shipping address, which should be entered in the "shipping address" area.
|
Weight Range |
Shipping Cost |
|
< 2 lbs |
$2.95 Flat rate |
|
2 – 5 lbs |
$6.95 Flat rate |
|
5 – 10 lbs |
$9.95 Flat rate |
|
> 10 lbs |
Discounted USPS Rate - calculated based on the destination and weight of the package |
Alaska and Hawaii Shipments
Packages 2 lbs and under - Flat Rate $5.99 Simply choose USPS Priority Mail for your shipping option. UPS services are available for additional charges which will be displayed on the shipping page before you enter your credit card information.
Packages over 2 lbs - The charges are calculated based on the zip code and weight of the package and are assessed before you enter your credit card information. Both UPS and USPS services are available for these packages.
Current UPS Ground Shipping Map
Please note UPS does not count weekends as business or shipping days. For instance if your order ships on Thursday and you live in a 3 day zone your order will be delivered on Tuesday. Shipping costs to an improper/undeliverable address are not refundable and may be subject to additional charges. If you need to change your shipping address once it has shipped, there is a $10.00 charge that will be required in order to do so. We are charged this amount by UPS whenever an address correction is made. If you have to make a change to your address please call us at 877 505-1777 ASAP so we can correct your address before your order ships and save you the $10.
International Shipping
My Supplement Store currently ships to Canada and Australia. With a few exceptions we can ship every item on our site to Australia or Canada. Please note it is your responsiblity to know the laws of your country in terms of what can and cannot be shipped to you. We are not responsible for any tarrifs or customs regulations. We try our very best to keep up with the laws of both Canada and Australia however they do change often and we cannot be 100% sure that we are up to date on them so please check with your customs office. We will ship your package to you privately. Click here for the most up to date list (to our knowledge) of banned items to both Canada and Australia.
Canada
We ship packages to Canada every day. We ship packages to Canada via USPS Priority International (arrives 6 - 10 business days) or UPS Standard Same Day Pick Up (2 - 6 business days). The cost is calculated based on the weight and destination of the package and will display before you enter your credit card info.
Australia
We have shipped thousands of packages to Australia. We ship packages to Australia via USPS Priority International (arrives 6 - 10 business days).The cost is calculated based on the weight and destination of the package and will display before you enter your credit card info.
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good .
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Contact Us
1.877.505.1777
Monday - Friday from 8:00 AM - 5:00 PM CT
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