Welcome, United States Customer!
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MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
Unlike some other sites who only order the products you order after the fact, we have our own 10,000 square foot warehouse stocked everyday with over 5,400 items. We can reach 80% of the continental United States within 3 business days via UPS Ground and USPS Priority Mail. This means you can order up until 2 PM CST and receive your product within 1 to 5 business days for no additional charge with rare exception. We keep our warehouse stocked everyday therefore out of stocks are very rare. If something is out of stock you can view the availability directly on the product page before you order. If you decide to order an out of stock item our system will automatically email you with an ETA minutes after your order is placed. In addition to this if there is an unavoidable delay our customer service team will call or e-mail you within 24 hours Monday - Friday.
We keep our prices low and shipping policy simple. We are the home of SIMPLY FREE SHIPPING, no handling fees or anything. It's easy just do the math we are cheaper and most of all better at getting your supplements to you FAST. All orders less than $50.00 ship for a flat rate of $5.00 and orders totaling $50.00 or more ship FREE! No hidden handling fees, simply FREE shipping via UPS Ground, USPS Priority mail or USPS First Class Mail.
Have questions? Please contact us at (877) 505-1777 or (708) 326-4819. We are here M-F from 8AM-5PM Central Standard Time. You can also e-mail us your questions and comments to firstname.lastname@example.org - We look forward to serving you.
The My Supplement Store Team
181 Crossroads Pkwy Unit G
Bolingbrook, IL 60440