Here are My Supplement Store we ship out Monday through Friday. Normally if your order comes in before 1pm central time, we normally will ship that the same day. On Mondays and holidays, it may be next day due to the increase in sales during that time. We ship from our warehouse in Chicago, which is pretty central to everywhere in the United States.
We try as hard as possible to keep our inventory up to date on our website. If it says "In Stock", it will normally ship out same or next day. If it says "Ships in 1-2 Business Days", that's when the product will ship out. For any product labeled "Shipping Delayed", this means the product is out of stock and on order. It will be shipped out as soon as it comes into our warehouse.
Our standard shipping option to the United States is 2-5 business days, depending on where you are in the map above. 99.6% of the country should get their package within 4 business days though! Whether or issues with the shipping company can sometimes delay these estimates, but it is very rare. Any order under $50 is charged a flat $5 fee (unless otherwise noted), and any order over $50 is shipped for free via our standard shipping option.
USPS Priority Mail, UPS Next Day Air, UPS 2nd Day Air, and UPS 3 Day Select are available for additional charges.
When choosing your shipping method, please note that weekends are not considered business days.
Free Shipping Items
We have many products on our website that are free shipping no matter the total of your order. These products will be marked free shipping. Please note that if you are order a product that is free shipping and another that is not free shipping, you may be charged shipping for the weight of that other product.
APO/FPO/DPO Shipping Options
We love the military! We have many associates in our company in the military. This is why we offer low cost shipping via USPS Military Mail to APO/FPO/DPO addresses. Military packages normally arrive within 4-10 business days. We even offer discounts for military. Just get on live chat with us and we will be happy to offer you a discount code.
Address Line 1
Additional Address Info (if applicable)
APO, AE 09354
Please make sure to check your shipping address and make sure it is accurate and up to date. If we ship a package to an address you entered, which was wrong, we can sometimes re-route it, but really depends on the carrier. You will be responsible for any costs involved with re-routing or re-shipping a package from a wrong address you entered. If you need to change an address and it hasn't shipped out yet, make sure to call us directly at 1-800-499-4810. Do not email us, Live Chat or message us through social media as it can be up to 24 hours before we check those areas.
Your Package Was Lost
Lost packages happen. We ship over 500 orders per day, and 99% of the packages have no issues during transit. But if a package is lost, and there are no tracking updates, for each carrier, we are required to wait the entire shipping time frame before we can re-ship another package. This is because sometimes tracking is not updated, but is still in transit to you. If it doesn't show up, we will file a case with the carrier. There is still a chance you will receive the original package after the second one is shipped. If this happens, and you end up with two packages, we require you to return the first package otherwise you will be billed for both. You will receive a refund on the return shipping.
Fraud & Security
We are very strict on fraud. Because our industry sees a ton of fraud each day, we work with a 3rd party fraud prevention company to help stop fraud from happening. Each order that comes through our website goes through a fraud check (almost instant...you won't even notice!). If the order is flagged for fraud, it may go through additional verification before it can be shipped out. While this is rare, it can happen. We get dozens of fraudulent order attempts each day, so we take this very seriously.